Small Business Office Skills

Small Business Office Skills

Does your business need an office skills boost? This course is for you - Work smarter not harder !
Small Business Office Skills

Parramatta Community College has developed a customised short course to improve your office efficiency. The Small Business Office Skills units are specially designed for a small, growing business to enhance time management and refine the necessary skills to help you build your business empire.

Don’t waste time in the office—time is better spent growing your business with the skills and knowledge that make life less stressful. This course will help you free up time by running your business like a well-oiled machine.

Small Business Office Skills includes units that will build your confidence as you implement your training directly into your business in real-time. The course may be delivered via Zoom in your own office or home, with two evening sessions per week or one full-day session per week over 10 weeks.

Tech Savvy for Small Business training is subsidised by the NSW government for eligible businesses. This program is part of Smart and Skilled funding and aims to support small business owners and their staff by providing fully subsidised training in targeted courses. Please enquire to check your eligibility.

Units of Competency
  • BSBOPS304 Deliver and monitor a service to customers
  • BSBOPS305 Process customer complaints
  • BSBPEF202 Plan and apply time management
  • BSBTEC302 Design and provide spreadsheets (Excel Intermediate)
  • BSBOPS303 Organise schedules
  • BSBXCM501 Lead communication in the workplace
  • SIRXMKT006 Develop a social media strategy
Prerequisites

There are no prerequisites for this course. However, it is expected that participants have adequate language, literacy, numeracy, and computer skills to interact with peers and trainers.

Assessment Strategies

The assessments involve a variety of activities, including knowledge questions, demonstrations of performance, and observations. All participants will be supported by our qualified and skilled team throughout their learning journey.

Eligible for Government Funding?

NSW Government subsidies may be available for eligible participants when enrolling in the full qualification. Please call 02 9687 2072 or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. to assess your eligibility for subsidised fees.

If you have a small business, you and your employees may be eligible for a fee-free course. For further information, please contact Esther Kelly at This email address is being protected from spambots. You need JavaScript enabled to view it., call 02 9687 2072, or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. to assess your eligibility. If you are seeking funding, please do not enrol online and contact our office directly.

Course Fee

Fee for service: $2180.00

Further Opportunities

The units in the Small Business Office Skills course are selected from the Certificate III in Entrepreneurship and New Business and the Certificate III in Accounts Administration. If you wish to improve your business knowledge and skills further, the units completed in this course will be credited towards these Certificate III courses.

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Nationally Recognised Training
Nationaly Recognised Training
Smart and Skilled
Nationaly Recognised Training
NSW Fee-Free training

Skills NSW provides fully subsidised training to gain skills in Australia’s growing industries.

What is a USI?

The Unique Student Identifier or USI is a reference number that creates a secure online record of your recognised training and qualifications gained in Australia, even from different training organisations. You can read more about a USI here.

Recognition of Prior Learning

We understand that you may already have many skills and areas of expertise that you have obtained in different ways and these are recognised through our Recognition of Prior Learning (RPL) process.

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Parramatta Community College

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